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Accuracy Overview

Monitor system correctness at field level, manual editing effort, and matching accuracy.

Time range
Customer
Overall field accuracy

Percentage of AI-extracted field values that match ground truth.

94.1%
across all fields
+5.9 pp
vs period start
Perfect order rate

Percentage of orders that required zero manual corrections.

80.2%
orders with no edits
+4.2 pp
vs previous 30 days
Avg. fields changed

Average number of fields users edit per order after AI extraction.

1.4
per order
-0.3
Lower is better
Classification accuracy

Accuracy of is_order detection and category classification.

96.8%
is_order & category
+1.2 pp
vs previous 30 days
Customer match accuracy

Percentage of messages with correctly identified customer.

89.2%
correct customer identified
+6.7 pp
vs period start
Field accuracy over time

Is field-level accuracy improving or degrading? Track overall and by field group.

Overall
Address Fields
Date Fields
Quantity Fields
Order editing effort over time

How does the distribution of Perfect / Minor / Major orders evolve?

Perfect
Minor edits
Major edits
Customer match accuracy

Is customer matching becoming more reliable over time?

Match Accuracy
Initial Match Rate